Store Terms

Terms of Service

Last updated: April 18, 2026

Welcome to Benchmade. These Terms of Service describe the rules and conditions that apply when you visit our website, browse our products, create an account, place an order, or use any service offered through our online store.

Acceptance of Terms

By using this website, you confirm that you are able to enter into a binding agreement and that your use of the site follows all applicable laws and regulations. These terms apply to all visitors, customers, account holders, and others who access the store.

Online Store Terms

You may not use Benchmade products, content, or services for any unlawful or unauthorized purpose. You agree not to interfere with the operation, security, performance, or availability of the website.

• You must provide accurate and current information when placing an order.
• You may not attempt to misuse the website, checkout system, account tools, or store content.
• You are responsible for keeping your account login details secure if you create an account.
• You may not copy, reproduce, resell, or exploit any part of the website without permission.

Product Information

Benchmade works to present product information, descriptions, images, prices, and availability as accurately as possible. However, product details may change, and we do not guarantee that all information on the website will always be complete, current, or error-free.

Product colors, finishes, dimensions, and appearance may vary depending on photography, screen settings, production updates, or product availability.

Pricing & Availability

Prices and product availability may change without notice. Benchmade may update, limit, discontinue, or remove products at any time. We reserve the right to correct pricing errors, product description errors, or availability errors before or after an order is submitted.

If an error affects your order, we may contact you for additional instructions or cancel the affected item or order when necessary.

Orders & Payment

When you place an order, you agree that the information you provide is accurate and that you are authorized to use the selected payment method. An order confirmation does not guarantee final acceptance of the order.

Benchmade may refuse, cancel, or limit an order if we believe the order information is inaccurate, the payment cannot be verified, the item is unavailable, the order appears fraudulent, or the order violates these Terms of Service.

Shipping Reference

Benchmade offers Free Worldwide Shipping as described in our Shipping Policy. Shipping timelines, tracking updates, destinations, customs handling, and package support are explained in that policy.

Please review the Shipping Policy before placing an order. Delivery times are estimates and may vary due to destination, carrier conditions, customs processing, weather, or other circumstances outside normal store processing.

Return Reference

Benchmade offers 30 Days Free Returns on eligible items as described in our Return Policy. Return eligibility, item condition requirements, refund timing, exchanges, damaged items, and return instructions are explained in that policy.

Customers must contact customer service before sending any return. Returns sent without the correct return instructions may not be accepted.

Account Information

If account features are available, you are responsible for maintaining the accuracy of your account information and protecting your login credentials. Benchmade is not responsible for account access issues caused by inaccurate information, shared passwords, or unauthorized use of your account.

Prohibited Uses

You agree not to use the Benchmade website, products, services, or content for any prohibited purpose, including:

• Violating any applicable law, regulation, or third-party right.
• Submitting false, misleading, or fraudulent information.
• Attempting to gain unauthorized access to the website, systems, accounts, or payment tools.
• Uploading or transmitting harmful code, malware, spam, or disruptive content.
• Scraping, copying, or collecting website content without permission.
• Using the website in a way that could damage, disable, or impair store operations.

Intellectual Property

The website design, text, images, graphics, logos, product content, and other materials displayed on the Benchmade website are owned by or licensed to Benchmade and are protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, display, publish, sell, or exploit store content without written permission, except as allowed by applicable law.

Third-Party Links

The Benchmade website may include links to third-party websites or services for convenience. These third-party sites are not controlled by Benchmade, and we are not responsible for their content, policies, security, or practices.

Visiting third-party websites is at your own discretion. Please review their terms and policies before using those sites or services.

Disclaimer

The Benchmade website and online store are provided on an “as available” basis. While we work to maintain accurate information and a reliable shopping experience, we do not promise that the website will always be uninterrupted, secure, error-free, or free from technical issues.

Product use, care, compliance, and suitability are the customer’s responsibility. Please review all product information and applicable local requirements before purchasing or using any item.

Limitation of Liability

To the maximum extent allowed by applicable law, Benchmade will not be liable for indirect, incidental, special, consequential, or punitive damages related to your use of the website, products, services, or inability to access the store.

This limitation applies whether the claim is based on contract, tort, negligence, strict liability, or any other legal theory, except where such limitation is not permitted by applicable law.

Changes to Terms

Benchmade may update these Terms of Service at any time by posting a revised version on this page. Changes become effective when posted unless otherwise stated. Your continued use of the website after changes are posted means you accept the updated terms.

Contact Information

If you have questions about these Terms of Service, orders, shipping, returns, account information, or store policies, contact Benchmade at [email protected].

Please include your name, order number if applicable, and a short description of your question so our customer service team can review your request more efficiently.